ISG S&OP Series | Episode 1 – The Missing Orchestrator

→ Watch Episode 2: Demand Planning, From Forecast to Foresight

Most organizations don’t struggle to plan.
They struggle to orchestrate action across teams.

You can have strong demand planning, solid supply planning, and modern technology. But if ownership is unclear, planning becomes slow reconciliation instead of fast decisions.

If any of these sound familiar, orchestration is likely the missing capability:

1. Multiple versions of the truth across teams
2. Meetings that review numbers but don’t produce decisions
3. Finance alignment happens after the plan is already set
4. Escalations are common because accountability isn’t clear
5. Scenarios are created, but not operationalized

More dashboards and more scenarios won’t fix this. Orchestration will.

What you’ll learn:

• Why decision latency is often an orchestration issue, not a data issue
• What breaks when demand, supply, and finance operate in separate planning cycles
• How leading organizations restore clarity, accountability, and executive alignment

Featuring:

Robert Kugel, ISG  (Executive Director):
highlights why decision latency, not data availability, is increasingly what holds planning performance back.

Andres Montes de Oca, Board (Global Supply Chain Solution Leader):
explains what changes when fragmented ownership across demand, supply, and finance is replaced by clear orchestration.

Next episode:

Episode 2: Demand Planning, From Forecast to Foresight

Or explore the series:

Episode 3: Supply Planning, Making Continuous Real

Episode 4: Supply Chain Technology, Complexity vs Confidence

Episode 5: Integrated Business Planning and AI, The Confidence Multiplier