ISG S&OP Series | Episode 5 – Integrated Business Planning & AI: The Confidence Multiplier

→ Revisit the S&OP Series

IBP is how AI becomes governed, trusted, and finance-aligned for decision-making.

You can deploy advanced analytics and automate forecasts. But if outcomes can’t be explained, governed, and tied to financial impact, AI becomes another source of debate instead of a driver of action.

If you recognize these patterns, AI isn’t the blocker. Decision confidence is:

1. Teams don’t trust “black box” outputs enough to act on them
2. Scenarios exist, but financial impact is unclear or disputed
3. AI insights sit outside the IBP cadence and don’t change decisions
4. Governance is missing, so exceptions and overrides become the norm
5. Leaders hesitate because accountability and explainability aren’t built in

More automation won’t fix this. AI works when it strengthens IBP confidence and financial alignment.

What you’ll learn:

• Why trust and governance determine whether AI improves decisions or adds noise
• How AI supports IBP by strengthening scenario quality and decision speed
• How leading teams connect AI-driven insights to finance-aligned execution

Featuring:

Robert Kugel, ISG (Executive Director):
highlights why AI adoption in planning depends on trust, transparency, and governance.

Andres Montes de Oca, Board (Global Supply Chain Solution Leader):
explains how leading organizations embed AI within IBP to improve decision confidence and align actions to financial outcomes.

Revisit the S&OP series:

Episode 1: The Missing Orchestrator
Episode 2: Demand Planning, From Forecast to Foresight
Episode 3: Supply Planning, Making Continuous Real
Episode 4: Supply Chain Technology, Complexity vs Confidence

Revisit all episodes

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