ISG S&OP Series | Episode 4 – Supply Chain Technology: Complexity vs Confidence

→ Watch Episode 5: Integrated Business Planning and AI, The Confidence Multiplier

The issue isn’t your planning tools.
It’s making them work as one.

You can add tools for forecasting, optimization, visibility, and analytics. But when data, workflows, and ownership are split across systems, planning becomes stitching things together instead of making decisions.

If any of this feels familiar, your disconnected planning landscape is likely slowing decisions:

1. Planning depends on manual handoffs and spreadsheets between systems
2. Teams spend more time reconciling data than evaluating trade-offs
3. Changes take too long because every adjustment breaks something downstream
4. “Single source of truth” exists in theory, not in practice
5. IT becomes a bottleneck for planning change and innovation

More tools won’t fix this. A connected, aligned planning architecture will.

What you’ll learn:

• Why disconnected planning tools increase decision latency and reduce trust in outputs
• What connected planning architecture looks like across functions
• How leading teams reduce fragmentation without losing capability

Featuring:

Robert Kugel, ISG (Executive Director):
highlights why supply chain technology fragmentation increasingly undermines speed, alignment, and trust in the plan.

David Marmer, Board (Chief Product Officer):
explains how leading organizations connect planning capabilities into one coherent system that enables decisions at scale.

Next episode:

Episode 5: Integrated Business Planning and AI, The Confidence Multiplier

Or explore the series:

Episode 1: The Missing Orchestrator
Episode 2: Demand Planning, From Forecast to Foresight
Episode 3: Supply Planning, Making Continuous Real