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2:25 min
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I think AI can definitely have a meaningful role within
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finance. There are efficiencies for
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repetitive tasks, absolutely. I think ultimately, though, if you
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start to think about business impact, as I talked about before, how can I get
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faster insights?
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Our business is changing, our world's changing.
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There's external factors that are changing.
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Can I use AI to give me faster insights?
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Can I use AI to do more continuous planning?
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So my ability to run scenarios more quickly, take in
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the latest factor that has changed,
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is really going to help ultimately in decision-making.
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So I think there's a great opportunity.
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I think FP&A teams, finance teams, have a seat at the table, which is really
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important. Now we've got this tool that, if used correctly and used
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properly, can really go help accelerate the scenario
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planning, the future-looking
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outcomes, and help us make better decisions.
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If we think about using AI at scale and confidently using it
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at scale, I would say it's still a bit of a work in process,
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honestly, in terms of a confidence level for me.
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I'm confident that we have good oversight right now in terms of how we
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manage it, but that needs to continue.
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How do we continue to have transparency on what the models are
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doing? Can I trace it back? That concept of
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auditability. Do I really know where those answers are coming from?
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If it's an analyst, I can sit down with that analyst and I can have the
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conversation, and I can test those assumptions. How can I do that?
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I need to make sure I can do that within the models.
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And then I also need to make sure that there's governance around it, as I talked
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about.
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So some combination of the models with humans
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is going to continue, I think, in my mind, to be the model for a while.
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But that's not enough. Just like any good finance organization,
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I think you have to test your assumptions.
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You have to make sure that you're thinking about all of the downside
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risks of using it, and make sure that you're not ignoring those.
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I think if you continue to do that, and if you're diligent, then
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I have confidence that we can go use it in a way that can be a real scalable
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tool that will really help the organization.