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Is AI really driving business value?

The real measure of AI isn’t how powerful the technology is; it’s the business outcomes it delivers.

Does it help teams make better decisions? Drive growth? Improve productivity? And, importantly, can those benefits be sustained and scaled?

Measuring AI ROI means looking beyond cost savings to understand its impact on growth, productivity, and decision-making. Successful AI adoption isn’t about using AI for its own sake; it’s about creating measurable value for the business.

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2:21 min
  1. So from my perspective, what really matters with AI, I think really is ultimately

  2. going to be the business outcome and can we measure it?

  3. The technology itself is obviously very powerful, but ultimately I'm trying to

  4. understand does it help us make better decisions?

  5. Does it help us grow revenue, reduce costs, improve productivity, and can we really

  6. see it on a sustainable, scalable way?

  7. It's great to work on them as projects.

  8. It's great that the tools are obviously very powerful, but again, can we really see

  9. the ROI and can we do it on a scalable basis?

  10. Yeah. So it's a great question on how do we evaluate ROI because I think there's a

  11. few dimensions here. One is obviously the cost part of it.

  12. But let's put the cost part of it aside for a minute and we can certainly come back

  13. to that. I think there's a few dimensions.

  14. I think about growth, I think about productivity, and I think about business

  15. impact. So for growth, again, can we use it to

  16. improve sales productivity? Can we use it to really go grow top line?

  17. We've taken a stance within Bror that we want to prioritize growth initiatives over

  18. cost-cutting initiatives. That doesn't mean that we may not find some efficiency,

  19. but we're really trying to use it in a way that hopefully accelerates growth.

  20. And again, as evaluating that, we need to understand are we seeing, as I mentioned

  21. before, are we seeing this in a scalable way?

  22. Does it allow the teams to really go spend more time on decision-making

  23. instead of just data preparation?

  24. And then ultimately how do we factor that into the business?

  25. Maybe it gives us some information that is useful,

  26. but I could've done it in another way and it's not cost-effective to use AI

  27. in this capacity. So I think the ROI part is it's not just the cost, but it's

  28. really evaluating how does it factor into decision-making?

  29. Can it be something that's sustainable long term?

  30. And ultimately does it improve our business?

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