Merchandising in the Age of AI: From Insight to Action

How can retailers turn AI-powered insights into better merchandising decisions?

Retail planners are navigating shifting consumer demand, pricing and margin pressure, inventory constraints, and increasingly complex planning decisions. At the same time, AI is giving teams access to more signals, predictions, and recommended actions than ever before.

But more intelligence does not automatically mean better decisions. The opportunity is to connect AI-powered insight to the financial, assortment, pricing, allocation, replenishment, and demand decisions retailers make every day.

Watch this interactive discussion with experts from Forrester, Board, and Total Retail to explore how leading retailers are applying AI across forecasting, assortment planning, allocation, pricing, and scenario planning, helping teams anticipate change, evaluate options, and act with greater speed and confidence.

What you’ll learn

Where AI can make the greatest impact

◦ Explore where retailers are applying AI across merchandising and where it can deliver meaningful value for planning teams.

Why historical sales data isn’t enough

◦ Understand why changing customer behavior and market conditions require planners to look beyond historical performance and incorporate broader signals into decision-making.

How continuous planning changes the response to volatility

◦ Learn how connecting plans, data, and decisions can help merchandising teams evaluate changing conditions and adjust plans faster.

How AI can augment the merchandiser

◦ See how AI-powered insights, recommended actions, and scenario analysis can help planners anticipate change, assess alternatives, and make more informed decisions while retaining control.