One point of contact
Our easy-to-use Case Portal keeps your support requests together, giving you one place to monitor progress and resolutions.
Board Support
You trust our planning solutions. We’re here to ensure you have everything you need to plan for success.
We’re here 24x7x365
Our experts are always on-hand to provide core software and cloud infrastructure support to all Board customers. Connectivity, access, single sign-on, and other platform related issues are all covered by our worldwide team, ensuring you’re back on track in no time.
Priority response
Business-critical issues always receive a priority response from the support team, even on our base level support package.
Optional upgrades
Our Premium Support packages give you greater peace of mind and a lasting competitive edge for your enterprise.
“If I’m really faced with a tricky task, I get quick help from Board Support. Or, I visit the Board user community where there is so much expertise willingly shared. It’s a great place where you benefit from the experiences users in other companies have already had.”
Thomas Bartmann
R Express
Get more with Premium Support
For mission-critical solutions that underpin your organization, you can depend on us for a named support agent, priority queueing, and faster response times.