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2:25 min
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I think AI can definitely have a meaningful role within finance.
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There are efficiencies for repetitive tasks, absolutely.
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I think ultimately, though, if you start to think about business impact, as I
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talked about before, how can I get faster insights?
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Our business is changing, our world's changing.
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There's external factors that are changing.
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Can I use AI to give me faster insights?
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Can I use AI to do more continuous planning?
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So my ability to run scenarios more quickly, take in the latest factor that
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has changed, is really going to help ultimately in decision-making.
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So I think it's a great opportunity.
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I think FP&A teams, finance teams have a seat at the table, which is really
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important. Now we've got this tool that if used correctly and used properly, can
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really go help accelerate the scenario planning, the future-looking
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outcomes, and help us make better decisions.
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If we think about using AI at scale and confidently using it at scale, I would say
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it's a little bit of a work in process, honestly, in terms of a confidence level
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for me. I'm confident that we have good oversight right now in terms of how we
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manage it, but that needs to continue.
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How do we continue to have transparency on what the models are doing?
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Can I trace it back? That concept of auditability.
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Do I really know where those answers are coming from?
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If it's an analyst, I can sit down with that analyst and I can have the
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conversation and I can test those assumptions. How can I do that?
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I need to make sure I can do that within the models.
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And then I also need to make sure that there's governance around it, as I talked
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about. So some combination of the models with humans is going to
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continue, I think in my mind, to be the model for a while. But that's not enough.
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Just like any good finance organization, I think you have to test your assumptions.
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You have to make sure that you're thinking about all of the downside risks of using
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it, and make sure that you're not ignoring those.
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And I think if you continue to do that and if you're diligent, then I have
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confidence that we can go use it in a way that can be a real scalable tool that
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will really help the organization.