Board named as Leader in Customer Experience and Vendor Credibility models in Dresner’s 2021 Wisdom of Crowds® EPM Market Study
In 2021 the unified Decision-Making Platform vendor has improved its position in both models
Board International, the #1 Decision-Making Platform provider, has been named an Overall Leader in the Customer Experience Model and a Trust Leader in the Vendor Credibility Model in the 2021 Wisdom of Crowds® EPM Market Study produced by Dresner Advisory Services.
The study examines the state of the Enterprise Performance Management (EPM) software market using responses from organizations across a range of geographies, industries, and business functions. It scores vendors against 33 different criteria to provide an overall ranking against two key aspects: Customer Experience and Vendor Credibility.
In 2021, Board International’s scores remain above the overall sample, with key improvements across most categories of measurement compared to 2020, including value, product, support, and consulting.
“We believe that being named a Leader in Dresner’s 2021 Wisdom of Crowds® EPM Market Study represents the commitment we have to our customers to provide a world-class product with an outstanding customer experience to support it,” said Maurizio Carli, CEO of Board International. “Board’s flexible all-in-one Decision-Making Platform offers a transformational alternative, unifying data from across the business to create a single version of the truth for all analysis and planning activities.”
“Board has maintained strong and consistent performance in our annual report, and we congratulate them on once again earning a 100% recommend score from their customers who participated in the 2021 survey,” said Howard Dresner, president and chief research officer at Dresner Advisory Services.
Download your complimentary copy of the 2021 Wisdom of Crowds® Enterprise Performance Management Market Study
About Board International
Board is the #1 Decision-Making Platform. Founded in 1994, Board International enables people to have a transformative impact on their business, helping them to intuitively leverage their data in a flexible, all-in-one environment. By unifying Business Intelligence, Planning, and Predictive Analytics, the Board platform allows companies to produce a single, accurate, and complete view of business information, gain actionable insights, and achieve full control of performance across the entire organization. Thanks to Board, global enterprises such as M&S, Coca-Cola, Ricoh, KPMG, Puma, Siemens, and ZF Group have deployed end-to-end decision-making applications at a fraction of the time and cost associated with traditional solutions. www.board.com
About Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI), Performance Management, and related areas.