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Delivering a 75% reduction in planning cycle time

Restaurant Operations Planning at KFC

What's impressed me most about Board has been their level of service, their professionalism, and their ability to understand our business so quickly.

Tom Palmer
Finance Ops Analyst

00:00:04I'm Tom, I'm the Ops Finance Analyst at KFC. My role is to look after the profit and loss for each one of our equity stores.

00:00:14Why did you implement Board? The reason we chose Board as our preferred supplier was because of its ease of use, simplicity, and ability to model complex planning scenarios that we didn't have sight of before.

00:00:30What are the main advantages of using Board? The main advantages of using Board have undoubtedly been the time that we saved through its usage. So whereas previously it took us around 3-4 weeks to complete our planning cycle, it now takes just under a week. From the outset of the project, we partnered with two consultants from the Better Decisions Group. They were fantastic in terms of the level of support they provided us. Whenever we needed a change to the system or help on how to analyze results, they were there whenever we needed and their support was terrific.

00:01:05What has impressed you the most about Board? What's impressed me most about Board has been their level of service, their professionalism, and their ability to understand our business so quickly. The implementation of Board was very simple. It took around 5-6 weeks to get up and running. After that time, it was fully functioning and ready to be used on a day-to-day basis.

00:01:29How was the implementation of Board? The main benefits of Board for us have been its ease of use, its simplicity, and its ability to implement changes much quicker than we were able to previously, and Board certainly ticked all the boxes.