Press Release

Board named a Leader in Customer Experience and Vendor Credibility models in Dresner’s 2021 Wisdom of Crowds BI Market Study

Tuesday, 08 June 2021 - Chiasso, Switzerland and Boston, US

Board International, the #1 Decision-Making Platform provider, has been named a Leader in the Customer Experience and Vendor Credibility models in the 2021 Wisdom of Crowds Business Intelligence Market Study produced by Dresner Advisory Services.

The study examines the state of the Business Intelligence (BI) software market using responses from organizations across a range of geographies, industries, and business functions. It includes scoring of technology vendors against 33 different criteria to provide an overall ranking against two key aspects: Customer Experience and Vendor Credibility.  

Board was examined against criteria including sales experience, value for price paid, quality of technical support, and integrity.

"I am delighted to see us improving our position in 2021 as a highly recommended leader in both Customer Experience and Vendor Credibility " says Maurizio Carli, CEO of Board International.

“With scores generally above the overall sample, Board has key improvements across virtually all measures in 2021. It is considered an Overall Leader in both the Customer Experience and Vendor Credibility models. It maintains a perfect recommend score,” commented Howard Dresner, founder and chief research officer at Dresner Advisory Services. “We congratulate Board on their strong performance in this year’s market analysis.”

Download your complimentary copy of the 2021 Wisdom of Crowds Business Intelligence Market Study


About Board International

Board is the #1 Decision-Making Platform. Founded in 1994, Board International enables people to have a transformative impact on their business, helping them to intuitively leverage their data in a flexible, all-in-one environment. By unifying Business Intelligence, Planning, and Predictive Analytics, the Board platform allows companies to produce a single, accurate, and complete view of business information, gain actionable insights, and achieve full control of performance across the entire organization. Thanks to Board, global enterprises such as M&S, Coca-Cola, Ricoh, KPMG, Puma, Siemens, and ZF Group have deployed end-to-end decision-making applications at a fraction of the time and cost associated with traditional solutions. 


About Dresner Advisory Services

Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI), Performance Management, and related areas.