Live webinar

Resilient Retail: How can intelligent planning drive resilience? APAC

Webinar with Microsoft

2023 is starting off to be another challenging year for retailers; discretionary spending is constrained, interest rates are rising and margins are still under pressure from inflated operational costs. With a potential recession looming, how can retailers adapt through resilience?

In this webinar Board and Microsoft will discuss how resilience can optimize for cost and growth but remain focused on customer outcomes in the toughest of times.

To understand how retailers can win through resilience this year, join retail industry veterans Sue McMahon (Director, Worldwide Retail Strategy, Microsoft) and Matt Hopkins (Head of Retail, Board) to explore:

  • Why resilience is essential for 2023
  • The impact of resilience in merchandising, supply chain and customer experience
  • Tips for building a resilient planning process

If you can’t make this time, please register anyway and we’ll send a recording.



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    Sue McMahon, Director, Worldwide Retail and Consumer Goods Partner Strategy, Microsoft

    Inspiring others to imagine and achieve their aspirations is my passion, and retail is embedded in my DNA. After a formative career with one of the industry’s greats, Macy’s, I discovered that if you can make it there, you can make it anywhere.

    In my initial role at Microsoft, I guided US retail and consumer goods companies to imagine and achieve transformative digital innovation. In 2022, I’m transitioning into a role supporting the robust ecosystem of technology partners who develop and implement solutions on Microsoft’s platform, to extend our collective value and impact for retailers and brands across the globe.

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    Matt Hopkins, Head of Retail, Board

    Matt has three decades of experience in retail-focused business and solutions consulting aligned to strategic industry initiatives. Having worked with many leading global retailers, Matt has deep domain knowledge of all retail verticals and markets. Matt also has a keen focus on AI with a successful track record of delivering business value with advanced AI technology to support merchandising and supply chain processes.